However, I found that the hotel restaurant stopped serving breakfast at 8:30am. As I was on holiday, I would have liked to take my breakfast at around 9:30, thus I was unable to do so. I also spoke to several other guests who expressed the same disappointment.

　　In addition, I feel that if you could supply newspapers in Chinese, the quality of stay for Chinese speakers, of whom the number has been on a steady rise in the past few years, would be considerably enhanced.

　　I would be happy to know if my suggestions can turn out to be useful in the constant improvement of your overall service.

Yours faithfully,

　　　　　　　　　　　　　　　　　　　　　　　　　　　　Ji Chen

听力原文录音稿：

Text 1

M: Jane, do you have a map of Manchester? I want to find a good place to eat.

W: Why not try Chinatown? There are plenty of good Chinese restaurants there, and it's near here.

Text 2

M: Let's do something different for vacation this year. Oh, let's go to Colorado. I want to learn to snowboard.

W: Oh, Paul, you know I don't like cold weather. Can't we go someplace warm, like the beach?

Text 3

W: This job is for three days a week: Monday, Friday, and Saturday. Are you Okay with that?

M: Mmm... I was hoping to have Saturday free. But I need the job, so... can you tell me what exactly I will do?

Text 4

M: Do you know if John's coming home for dinner?

W: He'll be late. He said not to wait for him.

Text 5

W: I'm really tired from packing all these boxes for three hours. It's about time to call it a day.

M: I know. Maybe we could do it first thing tomorrow morning.

W: Why not? These orders are not urgent.