flight I can go on?

Airline official: All our flights are announced, sir/madam, but I'll see if I can book you on another flight. Can you show me your ticket?

Customer: Sure.

Airline official: I'm sorry, but there aren't any seats available on the flights today, but I can get you on a flight early tomorrow morning.

Customer: I'm sorry but that's not good enough. I've got to get to Beijing today.

Airline official: Well, there's nothing I can do about it.

Customer: Then, I'd like a refund please. I'll go with another airline.

Airline official: Fine.

StepⅡWriting

Writing practice

假设你叫李明，你的邻居王先生的女儿每晚练习弹钢琴所引起的噪音让你非常烦恼，你决定给他写一封抱怨信。

　　　　　　　　　　　　　　　　　　　　　　　　　　　　　20th October

Dear Mr. Wang,

You may remember that we have discussed the noise that your children make while they are practicing their musical instruments. You agreed to make sure that they would stop practicing in the evenings.

You can imagine my surprise, then, when I realized that things had not changed and the situation was continuing as before. I find it difficult to stay in the house and I invent any excuse to go out for the evening to be away from the terrible noise. Much as I like music, I have had enough, and to be honest, I am not prepared to put

up with the situation anymore.

I think it is high time you realized your responsibilities as a member of the community, and I must warn you that unless you do something about the situation, I will be forced to take legal action.

Yours sincerely,

Li Ming